DYX Outreach Terms of Service

Terms of Service

Agreement to Terms

These Terms of Service (“Terms”) govern your use of the website located at https://dyxoutreach.com/ and any services provided by DYX Outreach (“Company,” “we,” “us,” or “our”).

By accessing or using our services, you agree to be bound by these Terms. If you do not agree, you must not use our services.


Description of Services

DYX Outreach provides digital marketing and automation services, including but not limited to:

AI automation systems

AI appointment booking

Lead conversion systems

AI receptionist services

Marketing automation (email, SMS, and follow-ups)

We utilize third-party platforms, including GoHighLevel (GHL), to manage customer data, communications, and automation workflows.

By using our services, you acknowledge that communications may be conducted via:

Email

Phone calls

Voicemail

SMS/text messaging


User Responsibilities

You agree to:

Provide accurate and complete information

Use our services only for lawful purposes

Maintain the confidentiality of your account and communications

Not misuse, disrupt, or interfere with our systems


Acceptable Use

You agree NOT to:

Use our services for spam, fraud, or illegal activities

Upload or transmit malicious code or harmful content

Attempt to gain unauthorized access to systems or data

Violate any applicable laws or regulations


Payments & Billing

If applicable, you agree to:

Pay all fees associated with services provided

Authorize recurring billing for subscription-based services

Understand that all payments are final unless otherwise stated in a written agreement

Failure to pay may result in suspension or termination of services.


Intellectual Property

All content, systems, processes, and materials provided by DYX Outreach are the property of the Company unless otherwise stated.

You may not copy, reproduce, distribute, or exploit any materials without prior written consent.


Disclaimers

Our services are provided “as is” and “as available.”

We do not guarantee:

Specific business results

Lead generation outcomes

Revenue increases

System uptime without interruption

AI automation and marketing tools are designed to assist business operations but do not guarantee performance outcomes.


Limitation of Liability

To the fullest extent permitted by law, DYX Outreach shall not be liable for:

Indirect, incidental, or consequential damages

Loss of profits, data, or business opportunities

Delays or failures caused by third-party services (including GoHighLevel, carriers, or communication providers)


Indemnification

You agree to indemnify and hold harmless DYX Outreach from any claims, damages, or liabilities arising from:

Your use of our services

Your violation of these Terms

Your misuse of communication tools or customer data


Termination

We reserve the right to:

Suspend or terminate services at any time

Remove access for violations of these Terms

Discontinue services without prior notice if necessary

You may terminate your use of services at any time, subject to any active agreements.


Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of New Jersey, United States.


Changes to Terms

We may update these Terms at any time. Updates will be posted on our website.

Continued use of our services constitutes acceptance of the updated Terms.


SMS Messaging Terms

Program Description

DYX Outreach provides AI automation and communication services that include SMS messaging. When you opt in, you may receive:

Appointment confirmations
Reminders
Follow-ups
Customer support messages


Opt-Out Instructions

You can cancel the SMS service at any time. Just text "STOP" to +1 929-292-8724. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.


Help Instructions

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected] or +1 929-292-8724.


Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.


Message & Data Rates

As always, message and data rates may apply for any messages sent to you from us and to us from you.


Message Frequency

You will receive appointment-based and follow-up messages, up to 100 messages per week. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.


Privacy Policy

If you have any questions regarding privacy, please read our privacy policy:
https://app.gohighlevel.com/v2/preview/vbc3TgGsKir10kviyG8k


Contact Information

DYX Outreach
Elizabeth, New Jersey, United States
Email: [email protected]
Phone: +1 929-292-8724